Contact Velobet

We are here to help. Use the options below to reach Velobet support for questions about your account, deposits, withdrawals, bonuses or technical issues.

You can contact us about registration, deposits and withdrawals, bonus terms, technical problems, account settings, or responsible gambling.

Contact Velobet — support and help

How to Reach Us

Live Chat

Get instant help via live chat on the website. Click the button below to open the chat.

24/7

Email

Send an email for non-urgent enquiries. We aim to reply within 24 hours.

[email protected]

Phone

Phone support is available via the contact options on the website.

Contact FAQ

How do I contact Velobet?

Use live chat on the website for instant help, or send an email. See the contact cards above.

What are the support hours?

Live chat is available 24/7. Email replies are usually sent within 24 hours.

Who operates Velobet?

Velobet is operated under a Curaçao licence. See the Operator section below.

Where can I find bonus terms?

Bonus terms are on the website and in the Terms and Conditions. Support can also explain specific offers.

How do I self-exclude?

You can set limits or self-exclude in your account settings. See the Responsible Gambling section below.

Is my data secure?

The site uses SSL encryption. We do not share your data with third parties for marketing. See our Privacy Policy.

Operator & Licence

Velobet is operated by a licensed operator. See the main page for full licence and operator details.

Velobet holds Curaçao Gaming Control Board licence OGL/2024/1798/1048. Operated by Santeda International B.V.

Responsible Gambling

Helpline

If you or someone you know has a gambling problem, contact a local helpline. In the UK, see GamCare (0808 8020 133) or BeGambleAware (0808 8020 133) or your state service.

Self-Exclusion

You can set deposit limits or self-exclude in your account settings. For longer-term exclusion, use the options on the Responsible Gambling page.

Contact Form

Send us a message. We will reply to [email protected]

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Updated
Bonus terms and operator details last verified: .